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Roof Replacement Near Me: How to Choose a Contractor

May 19, 202610 min read

"Roof replacement near me" returns 40+ companies in the Rio Grande Valley. Most are legitimate. Some are storm-chasers from out of state who'll be gone in 6 months. A few are local but cut corners that show up in year 5. Telling them apart from a Google search is hard. Here are the 7 questions that filter the good ones.

Question 1: Are you locally based and how long have you been in business?

Storm-chasers descend on the RGV after every named storm. They're out of state, work out of a truck and a P.O. box, and disappear once the cleanup wave is over. Their warranties evaporate with them.

What to ask: - Local physical address? - How many years operating in the RGV specifically? - Can you provide local references from completed jobs in my area?

Red flag: vague answers, P.O. box only, "we just opened our local office."

Baccaro Roofing is locally based in McAllen with 15+ years of RGV-specific experience. Local address, local crews, local phone number — call after the warranty period ends and we still answer.

Question 2: Are you licensed and insured?

In Texas, residential roofers don't need a state license, but they DO need: - General liability insurance ($1M minimum) - Workers' comp on every employee - Texas DPS-approved insurance certificate (downloadable)

What to ask: - Can you email me a current Certificate of Insurance (COI)? - Are your subcontractors covered under your policy or do they carry their own? - Have you ever had a workers' comp claim?

Red flag: refusal to share COI, "we're between policies right now," or any uncertainty about workers' comp.

If a roofer's worker falls and is uninsured, the homeowner can be liable. Don't hire without a COI in hand.

Question 3: Are you manufacturer-certified?

Manufacturer certifications matter for two reasons: better installer training, and elevated warranties.

Look for: - GAF Master Elite (top 3% of GAF installers) - Owens Corning Platinum Preferred - CertainTeed SELECT ShingleMaster - For metal: factory training certificates from your panel manufacturer

These certifications are earned through completed-project audits, training, and insurance verification. They're not a marketing logo — they unlock 30-50 year non-prorated warranties that uncertified installers can't offer.

Question 4: What does the warranty actually cover?

Real warranties have: - Manufacturer material warranty (length + prorated vs full) - Workmanship warranty from contractor (length + scope) - Both in writing

What to ask: - Length of workmanship warranty? (Industry standard 5 years; we offer 5 on every install) - Manufacturer warranty length and what's prorated? - What's NOT covered? (Wind events above 130 mph? Acts of God? Maintenance neglect?) - Can I see the warranty document before signing?

Red flag: "lifetime warranty" verbally promised but no document.

Question 5: Will I get a written line-item estimate?

Single-line "Roof: $14,500" quotes are designed to hide what's missing. Real quotes itemize:

- Tear-off + dump fees - Decking allowance (price per sheet of plywood replaced) - Underlayment grade - Shingle / panel brand and product line - Drip edge, starter strip, ridge cap, ice & water shield - Ventilation plan - Cleanup and magnetic sweep - Permit fees

If two quotes are $4,000 apart, the difference is usually in line items the cheaper one excluded. See [Red Flags When Comparing Roofing Quotes](/blog/red-flags-comparing-roofing-quotes).

Question 6: How do you handle insurance claims?

If your replacement is going through insurance, the contractor's experience with claims matters:

What to ask: - Have you worked with my carrier specifically? - Will you meet my adjuster on-site? - Do you handle supplemental claims if the adjuster missed scope? - Will you help me document depreciation recovery?

Be cautious of contractors who promise "we'll cover your deductible" — that's insurance fraud in Texas. Walk away.

We work with every major Texas carrier (State Farm, Allstate, USAA, Farmers, Texas Farm Bureau, etc.). See [How Insurance Claims Work for Roofing](/blog/how-insurance-claims-work-for-roofing).

Question 7: What's your payment schedule?

Reasonable payment schedule: - 25-33% deposit at contract signing - Optional progress payment when materials delivered - Final payment on completion + walk-through

Red flags: - 50%+ deposit demanded — working-capital problem, not your problem - Cash only - Payment in full before any work — never do this - Pressure to sign immediately because "lumber prices going up next week"

Bonus: Check reviews carefully

Don't just look at star count. Read 1-star and 3-star reviews: - What does the contractor say in response? - Are complaints about specific issues (cleanup, communication) or vague? - Is there a pattern (multiple "didn't return phone calls")?

Google + BBB + local Facebook groups give a triangulated picture. Look at oldest reviews to see whether quality has dropped over time.

Free signal: how was your inspection?

Before any quote you should get an inspection. Pay attention to: - Did they actually walk the roof? - Did they go in the attic? - Did they ask about your insurance situation? - Did they hand-sell vs answer questions? - Did they pressure-close in the driveway?

Good contractors educate. Bad ones close. If the inspection felt like a sales pitch, the install will too.

Common questions

### How many quotes should I get?

Three minimum. Beyond five, you're wasting your time. Use line-item comparison to evaluate, not just total price.

### Is cheapest always wrong?

Not always — sometimes a contractor with low overhead is genuinely the best value. But check what's missing from the quote. Cheaper because they're skipping steps is the usual reason.

### Should I check references?

Yes — ask for 3 local addresses with completed jobs in the past 2 years. Drive by. Look at the workmanship.

### Is a Google review enough proof?

It's a signal, not proof. Google reviews can be manipulated. Combine Google + BBB + driving by recent jobs for the real picture.

### How long should the contractor be in business?

5+ years operating locally is the floor. 10+ is better. Brand-new local LLCs are usually pivoted-name storm-chasers.

### What about online quotes?

Useful for ballpark only. No reputable contractor commits to a final price without seeing the roof.

Get a real inspection + quote

(956) 600-0501 — locally based, 15+ years RGV experience, GAF + Owens Corning certified, every install backed by 5-year workmanship warranty.

We serve all of [the Rio Grande Valley](/areas).

Related reading

- [Red Flags When Comparing Roofing Quotes](/blog/red-flags-comparing-roofing-quotes) - [How to Choose a Roofing Contractor](/blog/how-to-choose-a-roofing-contractor) - [Residential Roofing Process: Step-by-Step Guide](/blog/residential-roofing-process-step-by-step) - [How Insurance Claims Work for Roofing](/blog/how-insurance-claims-work-for-roofing)